Cookies policy

Last updated: 2018-09-03

Dmbook Pro respects the privacy of all visitors to our website.

This is our policy on the use of cookies on www.dmbook.pro. We may update this Cookie Policy from time to time to reflect any changes in technology or legislation affecting the way we use cookies and how you, as a user, can manage them.

We are committed to protecting your privacy online. We appreciate that you do not want the personal information you provide to us distributed indiscriminately and here we explain how we collect information, what we do with it and what controls you have. By using our website, you consent to the collection and use of information in accordance with this privacy policy.

What are cookies and how do we use them?

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you visit our website and also assists us in making improvements.

A cookie is a small file (consisting of letters and numbers) that we store on your browser or elsewhere on your device.

We use the following types of cookies:

  • Strictly necessary cookies. These are cookies that are necessary for the operation of our website. They include, for example, cookies that enable us to recognise your access rights on the website.
  • Analytical/Performance cookies. These allow us to recognise and count the number of visitors and to see how visitors use our website. This helps us to improve the way our website works, for example, by ensuring that users find what they are looking for easily. If you do not consent to the use of these cookies, please disable them following the instructions in this Cookie Policy so that cookies from this website cannot be placed on your device.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, including (where applicable) greet you by name and remember your preferences (for example, choice of language).

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

Cookie Description Expiry
_ga Used to distinguish users (Google Analytics) 2 years
_gat Used to throttle request rate (Google Analytics) 1 minute
_gid Used to distinguish users (Google Analytics) 24 hours
csrf-token Cross-Site Request Forgery (CSRF) prevention measure session

Third Party Cookies

Some cookies that have been set on our websites are not related to Dmbook Pro. When you visit a page with content embedded from, for example, a social networking site, these service providers may set their own cookies on your web browser.

We do not control the use of these cookies as cookies can only be accessed by the party that originally set them. Below is a list of the third party cookies in use on our website:

Cookie Description Expiry
Acuity Scheduling Cookies Cookies from Acuity Scheduling app, used to book an apointement for a demo n/a

How to control and delete cookies

The majority of web browsers accept cookies, but you can usually change the web browser’s settings to refuse new cookies, disable existing ones or simply let you know when new ones are sent to your device.

In order to do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility) or you can click on the links below to access instructions from some of the most popular browsers:

For more information on how to manage cookies, please visit http://ec.europa.eu/ipg/basics/legal/cookies/index_en.htm.

However, please be aware that, if you refuse or disable cookies, some of the website’s functionality may be lost.

In addition, disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser.

Changes to our use of cookies

Any changes to our use of cookies for this website will be posted here and if appropriate, signposted from our web pages highlighting any changes.

Contact Information

Please submit any questions, concerns or comments you have about this privacy policy or any requests concerning your personal data by email to support@dmbook.pro.

Dmbook Pro will take any privacy complaint seriously and any complaint will be assessed by an appropriate person with the aim of resolving any issue in a timely and efficient manner. We request that you cooperate with us during this process and provide us with any relevant information that we may need.